1. Data Controller
Name: NanoSen GmbH
Address: Technologiecampus 1
Postal Code: 09126
City and Country: Chemnitz, Germany
Phone: +49 371 33718520
Email: info@nanosen.de
2. Data Subjects
Customers, potential customers, and users of the website forms.
3. Purpose of the Register
The collected personal data is used for maintaining, managing, and developing customer and potential customer relationships, fulfilling contracts, processing orders, developing business operations, and for marketing purposes.
4. Legal Basis for Processing
The processing of personal data is based on the legitimate interest of the data controller.
5. Data Content of the Register
We strive to collect only data that is relevant for the intended purposes. The register may contain the following data, which supports customer contact, customer relationship management, and targeted marketing activities:
Name, employer, industry, address, email address, telephone number, and responses to customer satisfaction surveys.
6. Data Retention
Personal data is stored for as long as necessary to fulfill the contract with the customer or to develop customer service.
Personal data used for marketing purposes is generally retained for five (5) years. Continued interest in marketing communications may extend the retention period.
Unsubscribing from our marketing distribution list is possible via the link included in each marketing email or by sending a message to info@nanosen.de.
7. Regular Sources of Data
Data is collected directly from the data subject in connection with visits to the website, other personal or digital interactions, from publicly available registers within the limits permitted by law, and through marketing automation
tools.
Data is also collected using the analytics tool Google Analytics.
8. Data Security
We take the protection of your personal data seriously and apply appropriate technical and organizational measures to ensure its security:
- Access to the system requires a username and password. The system is also protected by firewalls and other technical safeguards.
- Only designated employees who require access to the data to perform their duties are authorized to use the register.
- Use of the register is protected by user-specific identifiers, passwords, and access rights.
In the event of a serious data breach, we will notify the data protection authority and affected individuals within 72 hours.
10. Rights of the Data Subjects
Right of Access
Data subjects have the right to access the personal data stored about them in the register. A written access request titled “Request for Access to Personal Data Register” should be sent to info@nanosen.de.
The requested information will be provided within one month of receipt of the request and verification of the data subject’s identity.
The right of access is free of charge if exercised no more than once per year.
Right to Rectification, Erasure, Restriction, and Data Portability
Data subjects have the right to request the rectification or erasure of incorrect or outdated data, or the transfer of their data from one system to another.
They also have the right to restrict or object to the processing of their data in accordance with Articles 18 and 21 of the General Data Protection Regulation (GDPR).
Data subjects may withdraw their consent at any time and have the right to lodge a complaint with a supervisory authority regarding the processing of their personal data.
Direct Marketing Objection
Data subjects have the right to object at any time to the use of their data for direct marketing purposes. We never sell personal data to third parties for their direct marketing use.
Right to Lodge a Complaint
Data subjects have the right to lodge a complaint with the competent data protection authority if they believe that their personal data has been processed in violation of applicable data protection regulations.
11. Use of Cookies
Our website uses cookies. A cookie is a small text file sent to and stored on the user’s computer, enabling the website administrator to recognize frequent visitors. Cookies facilitate user login and allow the creation of aggregated
data about website usage.
This feedback helps us analyze website usage and continuously improve website content. Cookies do not damage users’ computers or files. They enable us to provide personalized information and services.
If users do not wish cookies to collect this information, most browsers allow disabling cookies through browser settings.
Please note that cookies may be necessary for the proper functioning of the website and services provided.
Further information about browser-based advertising targeting can be found at www.youronlinechoices.com
